May 19, 2009
[Name of Recipient]
[City, State ZIP Code]
Dear [Name of Recipient]:
Thank you for your letter of [Date of Recipient’s Letter] indicating that you had not yet received payment for [Invoice No. or Statement Date, etc.].
I have investigated the matter, and have determined that according to our records, we sent you our [Check No ___] in the amount of [$__] on [Date Check Sent].
If you do not receive that payment by [Suggested Deadline], please inform me, and I will Immediately send you a replacement check and order a Stop Payment on the original check.
Thank you very much for your patience and cooperation in this matter.