FREE Order Will Be Shipped

By | November 11, 2011
(your street 
city, state, zip)


city, state, zip)

Dear ____ (name):

We can definitely understand your annoyance in
not receiving the _______ (number and item) that you

Orders requiring engraving need ____ (time
span) for delivery.  Our salesperson probably did not
make that clear and we are sorry for that misunderstanding.

Your order will be shipped ____ (day and week
it will be shipped) and will arrive within ____ (time
period).  Please forgive the delay.  We know that
you will be satisfied with the final product.