May 19, 2009
[Name of Recipient]
[City, State ZIP Code]
Dear [Name of Recipient]:
I am writing about a [Name of Product and Model No.] I purchased from you on [Date of Purchase]. It is still under warranty, and I need to have it repaired as soon as possible.
[Here describe briefly the repair that is needed, and why the urgency, i.e., The heavy door of this refrigerator simply fell straight down to the floor when I opened it this morning. I could not lift it, but my neighbor picked it up and put it back in place and taped it closed so that the food would stay cold. Obviously, I cannot open it until it is repaired.]
Please call me to make an appointment for a repair person to attend to this immediately.
Thank you for your consideration.